Name: Lena

Position: Members’ Experience Executive

Role: Lena has the natural knack of gently guiding members through the booking process, asking and answering questions that ultimately ensure successful, stress-free holidays. The skill, Lena says, comes from treating customers how she likes to be treated.

Passion: Lena loves to travel, read books, and meet friends for dinner.

Favourite travel destination: Stockholm in Sweden

Lena fast fact: Lena's from Sweden. She and her husband moved to Malta in 2017.